Payments & Returns Policy
Last updated: Nov 25th, 2023
Rainboww.in provides a variety of secure payment methods to enhance your shopping experience. We accept the following payment methods:
- UPI (Unified Payments Interface):
- Make quick and seamless payments through UPI for a hassle-free transaction experience.
- PhonePe users can conveniently make payments using their preferred method within the PhonePe app.
- Google Pay:
- Utilize Google Pay for a secure and efficient payment process directly through the app.
- Net Banking:
- Bank with ease by choosing the net banking option to complete your purchase securely.
- Debit and Credit Cards:
- Rainboww.in accepts major debit and credit cards for your convenience.
- Enjoy the flexibility of using various digital wallets for a swift and secure payment process.
2. Returns and Refunds:
a. Damage or Broken Product:
- If you receive a damaged or broken product, you are eligible for a return and refund. To initiate the process, a video capturing the unboxing must be provided as proof of damage.
b. Cancellation within 3 Hours:
- Orders can be canceled for a full refund within 3 hours after placing the order. After this timeframe, the order is considered confirmed and cancellation is not possible.
c. Incorrect Address:
- If a customer provides an incorrect shipping address, a refund is not possible. However, we offer the option to change the address and input the correct details before shipment.
d. Address Change:
- Customers have the option to change the shipping address within a specified timeframe. Please contact our support team promptly to make necessary changes.
e. Next Day Shipping:
- We strive to ship orders promptly. If changes are made to the shipping address within the specified timeframe, we will aim to ship the corrected order the next day.
f. No Refund for RTO (Return to Origin) Orders:
- Orders that are returned to the origin (RTO) due to issues such as incorrect address or non-delivery cannot be refunded. It is the responsibility of the customer to provide accurate and complete shipping information.
3. Contact Information:
If you have questions or concerns regarding Payments & Returns, please contact us at [email protected].
Note: Rainboww.in reserves the right to update and modify this Payments & Returns Policy. Any changes will be effective immediately upon posting. Please review this page periodically for the latest information.